SUMMARY

Content and web production professional who has managed corporate websites and intranets and kept them updated, on brand, and available for Fortune 500 companies and one federal agency. Experience spans five CMS platforms, two full platform migrations, and budgets up to $1.7M.

SKILLS

Multi-Platform CMS (AEM, Drupal, Contentful) • Localization & Multilingual Content • Enterprise Intranet and Website Management • Web Production • Team Leadership • Collaboration Across Teams • Budget & Vendor Management • Web Analytics

EXPERIENCE

Senior Content Manager — Pride Global (Contract)
Sunnyvale, CA | 2025–Present

• Guide project leads across several concurrent content initiatives so work stays on schedule and on brand.

• Built a resource tracking system that gives the team visibility into capacity across the full project portfolio.

• Serve as primary liaison between project teams and cross-functional partners throughout each project lifecycle.

• Authored and maintained 8+ process/documentation guides covering project setup, workflow standardization, product data management, and QA checklists.

• Led content management team on 10+ content management projects for product launches, from new product introductions to regional/cultural campaign rollouts.

• Oversaw worldwide updates for retail campaigns across different product categories, coordinating timing and content management.

• Present to senior leadership on program status and process improvements.

Web Producer — Internal Revenue Service
San Jose, CA | 2024–2025

• Built and maintained pages on IRS.gov, a high-traffic federal site where accuracy and timeliness was crucial.

• Performed QA on all publishing-team updates against web style guidelines and Section 508 accessibility standards.

• Handled localized versions of key pages to support multilingual public access to tax information.

Content Manager — WPP (Full-Time) / Planet Technology (Contract)
Sunnyvale, CA | 2023–2024

• Managed content in AEM and XML-based tools across 30+ locales, covering product launches, marketing campaigns, and ongoing maintenance.

• Led a migration of legacy digital experiences into AEM, coordinating with internal and external teams along the way.

• Trained new and existing team members on CMS tools and workflows.

• Worked closely with internal stakeholders and outside agencies to keep quality and brand consistency high.

Web Producer / Online Marketing Manager — Guidewire Software
San Mateo, CA | 2014–2022

• Owned strategy and execution for corporate websites managed across Silverstripe, Drupal, WordPress, and Contentful.

• As part of two full rebrand projects, led the migration path to Drupal and then to Contentful alongside redesigns and infrastructure changes.

• Built and managed a team of web producers, more than doubling the number of content requests completed each year.

• Oversaw development for corporate and careers websites handled by agency partners, keeping delivery within budgeted hours.

• Directed website and Brand team budgets, including a $1.7M budget for the company's most recent brand refresh.

• Monitored website performance using Google Analytics to make informed content and design decisions.    

EDUCATION:

Certificate for Level 1: Design Foundation for Print and Web – UC Santa Cruz Extension

M.S., Business Administration – Central Michigan University – Mt. Pleasant, MI

B.S., Electrical Engineering – University of Oklahoma – Norman, OK

MILITARY SERVICE:

UNITED STATES AIR FORCE – Wright-Patterson Air Force Base – Dayton, OH
Captain